- 1Online self-education in 15 min a day
- 2Written by a
world-wide expert - 3Practical assignments to develop skills
- 4Certificate of completion
Being able to get a pay rise or to close a high-value deal while still benefitting the other party is a crucial skill in business, and getting better at it will bring more benefits to your company.
dedicated to negotiation skills!
Through relevant trainings employees will acquire a variety of relationship management skills that will help to maintain a stable, healthy atmosphere in your office.
Building Relationships
Form strong bonds with colleagues, partners or clients, securing mutually beneficial interests
- Strong communicationAdd meaningfully to a conversation by listening, accurately identifying roots and tailoring your response
- Develop confidenceCraft effective pitches based on in-depth understanding of negotiation partners, overcoming common blocks
- Creating Win-Win situations
Learn how to add value and make the other party walk out thinking that the deal was a good one
- Conflict resolutionAcquire the essential problem-solving tool to re-establish unity through structured, peaceful negotiations
Productive cooperation
Making employees master negotiation skills helps to distribute responsibilities and reach company goals
Lessons are packed in short videos, while tasks are peppered with entertaining twist.
each with practical assignments
The course starts with exploring the importance and benefits pumped negotiation skills may may bring not only in personal, but in a business setting too. We will define the reasons to prioritise training and establish its importance within a team. In the first module participants will learn the key negotiation concepts, its process and terms.
This part of the course is dedicated to communication skills essential for establishing a foundation for productive and successful negotiations. Participants will learn strategies and techniques to find personal approach even to the most difficult people, build trust, rapport and persuade others. In this module we get a dive into emotional intelligence, practice empathy and active listening.
In order to build strong teamwork participants will learn techniques for effective team negotiations, defining do’s and don’ts in teams. We will dive into ethics, tools to balance competitive and cooperative approaches, learn cultural differences and their impact on negotiation. In this module we will cover adapting communication styles for cross-cultural negotiations, strategies for overcoming cultural barriers, ways to build cultural awareness.
In the final module we will summarize the tools required to negotiate successfully and reflect on the course goal of training negotiation skills. Together we will analyze negotiation outcomes and lessons learned. Each participant will get an assignment to develop a personal negotiation improvement plan to continue education and discover skill-building opportunities. There will be several negotiation success stories and experiences, followed by a thank you and a wrap-up.
Take at your own pace
make it easy to learn new
implement them right away
Juniors
Starting their careers, looking to develop interpersonal relationships within teams
-1-Customer-facing positions
Team members, who work in sales,
marketing or customer service
-2-Team-leads
Whose success depends on managing people through communication and attitude
-3-
Deliver the right training, at the right time, without overtraining.
Our team is not big yet, however we assigned the course for sales and marketing team, following-up with the rest of the departments. The content has lots of video lessons and fun movie cuts to demonstrate examples. Thank you.
